FAQs

Get answers to frequently asked questions

GENERAL FAQs

The term “probiotic” means “for life,” and for good reason. Probiotics are good bacteria like those that live naturally in the digestive tract.

Probiotics are present in some whole foods, and probiotic supplements can also be taken daily to help restore a healthy balance of good bacteria. Different types of probiotic bacteria, such as Bifidobacterium, support digestive health, while others, such as Lactobacilli, are also shown to support immune health by supporting the 70% of your immune system found in the digestive tract.

TruBiotics is formulated with both types of good bacteria to help both your digestive and immune systems work at their best.*

Factors such as diet, antibiotics, stress and travel can impact the good bacteria in your body. That’s why it can be important to replenish your body’s good bacteria with probiotics every day. Probiotics can be an important addition to a healthy you.

TruBiotics is formulated to help replenish your body’s good bacteria that support your digestive system and the 70% of your immune system that is located in your digestive tract.*

TruBiotics is a good way to naturally help support digestive and immune health every day.* It is a daily probiotic supplement that naturally helps strengthen both your digestive system and the 70% of your immune system found in your digestive tract by replenishing your body’s good bacteria.

TruBiotics is for men and women who want to do more for their health everyday by supporting their digestive and immune health. TruBiotics is a daily probiotic supplement that naturally helps strengthen both your digestive system and the 70% of your immune system found in your digestive tract by replenishing your body’s good bacteria.*

Children over three years of age can take one serving of TruBiotics daily with food, either capsule or Kids gummies. Children under three should not consume TruBiotics Kids gummies due to a choking hazard.

If you are pregnant or breastfeeding, or have any medical condition, ask a healthcare professional before using TruBiotics.

No, TruBiotics is a probiotic supplement designed to support your digestive health and immune health. TruBiotics works with your body to keep your digestive system running smoothly and your immune system operating at its peak.* Trubiotics can be taken in addition to a daily multivitamin.

If you are taking any prescription medications, you should talk to your doctor before using TruBiotics.

Yes, TruBiotics is safe to be taken every day by men and women who want to do more for their health every day by supporting their digestive and immune health.*

You can take TruBiotics any time of day, as directed. It is recommended that you take TruBiotics with food and at the same time every day, so it becomes part of your daily health routine. TruBiotics works naturally with your body to help support your digestive and immune health by supporting the 70% of your immune system found in the digestive tract.*

TruBiotics comes in a small, easy-to-swallow capsule. If you prefer the powder form, the capsule can be broken and the powder can be sprinkled into food and/or cold beverages. And now TruBiotics also comes in tasty Sugar-Free Gummies for Adults and Kids.

No, TruBiotics is a probiotic supplement designed to support your digestive and immune health. TruBiotics works with your body to help keep your digestive system running smoothly and your immune system operating at its peak.*

If you are not completely satisfied with any TruBiotics product after two (2) weeks of trial, we’ll refund you the purchase price paid up to $30.00 USD. Just go to https://www.trubiotics.com/take-the-truchallenge/ to get full instructions, terms and conditions, and to download the refund request form.

TRUBIOTICS CAPSULES FAQs

TruBiotics capsules contain a proprietary blend of 2 billion CFUs of Bifidobacterium animalis BB-12 and Lactobacillus acidophilus LA-5, one of the most clinically studied probiotic combinations, supporting digestive and immune health.*

When choosing a probiotic product, it’s important to choose one in which the probiotics are assured to be live and active when ingested. TruPreserve® technology is exclusive to TruBiotics and assures that the probiotics are live and active up to the date of expiration found on the package.

TruBiotics assures 2 billion live colony-forming units (CFUs) are in each capsule up to the date of expiration found on the package.  Probiotics are live microorganisms and should be alive at the time of consumption. To ensure you know you’re getting the labeled amount of bacteria, TruBiotics lists the live bacteria count (colony forming units, or CFUs) at the time of product expiration rather than at the time of manufacture.

As of January 2023, TruBiotics began shipping vegetarian capsules that no longer contain skim milk powder. TruBiotics capsules will be vegan and dairy-free.

In addition to removing the skim milk powder from the capsule, we have also added a prebiotic to the new dairy-free, vegan TruBiotics capsules. TruBiotics capsules maintain the exclusive probiotic blend of Bifidobacterium animalis, BB-12, and Lactobacillus Acidophilus LA-5 that is unique to TruBiotics and now also contain the prebiotic frutooligosaccharide (FOS).  TruBiotics product manufacturing continues to be made with the highest product and quality standards you have come to trust. 

As of January 2023, we have begun shipping TruBiotics dairy-free vegetarian capsules that include the prebiotic fructooligosaccharide (FOS) 125 mg.

As of January 2023, TruBiotics Vegetarian capsules are milk free and contain prebiotic fructooligosaccharide (FOS) 150 mg (0.15 g). FOS can cause gas, bloating, and abdominal discomfort. These effects may be temporary and are usually mild if the dose is less than 10 grams daily. 

Should you have any concerns regarding your personal use of probiotics, such as TruBiotics, we encourage you to speak with your physician as only he or she is in the best position to advise you.

TruBiotics capsules do not need to be refrigerated. TruBiotics Vegetarian Capsules should be stored at room temperature. Avoid excessive heat. It is important to close the vial cap after every use.

Bayer, makers of One A Day, sold the TruBiotics brand of probiotics to PanTheryx™. The product you know and love is exactly the same. In addition PanTheryx has added great new products including Gummies for Adults, Baby Drops, Kids Chewables and Kids Gummies.

PanTheryx is a US nutrition and biotechnology company dedicated to delivering revolutionary approaches for digestive, immune and microbiome health. PanTheryx is the world’s largest producer of colostrum, and its portfolio of consumer brands include TruBiotics®, Goodgut®, Life’s First Naturals™ and DiaResQ®. For more information, please visit www.pantheryx.com.

TruBiotics capsules are the same great product, now in an easy-to-use bottle with a twist-off cap. This bottle uses TruPreserve® technology to assure that the probiotics are live and active up to the date of expiration found on the package. TruBiotics capsules continue to contain a proprietary blend of 2 billion CFUs of Bifidobacterium animalis BB-12 and Lactobacillus acidophilus LA-5, one of the most clinically studied probiotic combinations, supporting digestive and immune health.*

As of January 2023, TruBiotics began shipping vegetarian capsules that no longer contain skim milk powder. TruBiotics capsules are now vegan and dairy-free.

In addition to removing the skim milk powder from the capsule, we have also added a prebiotic to the new dairy-free, vegan TruBiotics capsules. TruBiotics capsules maintain the exclusive probiotic blend of Bifidobacterium animalis, BB-12, and Lactobacillus Acidophilus LA-5 that is unique to TruBiotics and now also contain the prebiotic frutooligosaccharide (FOS). TruBiotics product manufacturing continues to be made with the highest product and quality standards you have come to trust. 

TRUBIOTICS GUMMIES FAQs

Each gummy contains 1.5 billion cells of B subtilis probiotic spores.

The natural prebiotic fiber in TruBiotics Sugar-Free Gummies has an inherent sweetness that replaces the need for other sweeteners like sugar or stevia.

The natural prebiotic fiber in TruBiotics Sugar-Free Gummies is a highly pure fructooligosaccharide (FOS) obtained from chicory root.

TruBiotics Sugar-Free-Gummies do not contain milk or any dairy. 

No, TruBiotics Sugar-Free Gummies are gluten-free.

No, TruBiotics Sugar-Free Gummies are gelatin-free.

No, TruBiotics Sugar-Free Gummies do not contain soy.

TruBiotics helps with digestive motility and stool frequency. These should improve after taking a regimen of TruBiotics (40 ct. or 50 ct.).  If they do not, then additional options should be discussed with your physician.  

Please note that some individuals may experience minor discomfort, bloating, and gas as their own unique microbiome shifts towards a healthy mix of microflora during supplementation with TruBiotics. This can be potentially reduced by consuming the gummies at bedtime, rather than in the morning or midday, and should become less common through consistent supplementation over time. If these symptoms or other side effects persist for several weeks, please consult your healthcare practitioner.

TruBiotics Sugar-Free Gummies do not need to be refrigerated. They should be stored at room temperature. Avoid excessive heat. It is important to close the blue cap after every use.

Yes the TruBiotics Sugar-Free Gummies are packaged in a child-resistant canister. Press down on the blue cap and turn left.  Remove tamper seal and discard.  Remember to replace and secure lid to ensure freshness.

Yes, TruBiotics Sugar-Free Gummies are certified Halal.

Yes, TruBiotics Sugar-Free Gummies are certified Kosher.

TRUBIOTICS WOMEN’S GUMMIES FAQs

Each gummy contains 1 billion cells of b subtilis probiotic spores. Serving size is 2 gummies for total serving of 2 bills cells of b subtilis. 

TruBiotics Women’s Sugar-Free Gummies do not contain milk or any dairy.  

The natural prebiotic fiber in TruBiotics Women’s Sugar-Free Gummies has an inherent sweetness that replaces the need for other sweeteners like sugar or stevia.

The gelatin-free and sugar-free matrix of the gummy combined with a prebiotic, probiotic, collagen, vitamin and cranberry in a proprietary formulation. This formulation affects digestive health* from multiple angles by combining multiple types of microbiome modulators. In addition, the inclusion of cranberry, collagen and biotin extend benefits to urinary and hair/skin/nails health*.

TruBiotics Women’s Sugar-Free Gummies assure 1 billion colony forming units (CFUs) are in each gummy to the date of expiration found on the package. Probiotics are beneficial microorganisms and should be alive at the time of consumption. To ensure you know you’re getting the labeled amount of beneficial bacteria, TruBiotics Women’s lists the bacteria count (colony-forming units, or CFUs) at the time of product expiration rather than at the time of manufacture.

Each TruBiotics Women’s Sugar-Free gummy contains 250 mg of cranberry extract to support a healthy urinary tract. Studies have shown that cranberries can help bacteria from attaching to the bladder wall and maintain urinary tract cleanliness*. 

Biotin, also called B7, is part of the family of B vitamins. Each TruBiotics Women’s Sugar-Free gummy contains 1250 mcg of biotin. The vitamin has been shown to support healthy hair, skin, and nails. Research shows that biotin can help improve skin’s hydration, smoothness, and appearance. In addition, some studies show that biotin can strengthen fingernails and make them grow faster*

Our body produces less collagen as we age, and existing collagen breaks down at a faster rate. Each TruBiotics Women’s Sugar-Free gummy contains 50 mg of collagen to help supplement collagen levels in the body to promote skin elasticity, hair thickness, and nail strength.* 

Most collagen supplements contain a digestible form of collagen called collagen peptides or hydrolyzed collagen which are made from the tissues of cows, pigs, chickens, or fish. Each TruBiotics Women’s Sugar-Free Gummy contains 50 mg of marine collagen which is sourced from fish.

Vitamin C helps to stimulate and maintain the body’s natural collagen production. Technically, vitamin C synthesizes collagen production so your body can turn on its collagen gene expression (i.e., make more collagen).

TruBiotics Women’s Sugar-Free Gummies contain isomalto-oligosaccharides which are prebiotics and help to stimulate the growth of beneficial bacteria in our body. 

Each TruBiotics Sugar-Free Gummy contains 10 calories. Please note that TruBiotics Sugar-Free Gummies are labeled as “not a low-calorie food.” 

No, TruBiotics Sugar-Free Gummies do not contain soy.

No, TruBiotics Women’s Sugar-Free Gummies are gluten-free.

No, TruBiotics Women’s Sugar-Free Gummies are gelatin-free.

Yes, TruBiotics Women’s Sugar-Free Gummies are certified Halal.

Yes, TruBiotics Women’s Sugar-Free Gummies are certified Kosher.

TruBiotics Women’s Sugar-Free Gummies should be stored at room temperature. Avoid excessive heat. It is important to close the blue cap after every use.

You can take two gummies any time of day, as directed. It is recommended that you take TruBiotics Women’s Sugar-Free Gummies at the same time every day, so it becomes part of your daily health routine. Some individuals may find that taking the gummies at bedtime can reduce possible bloating and gas due to initial changes in the gut microbiome as it adapts and shifts with the probiotic supplementation.

TRUBIOTICS WOMEN’S CAPSULES FAQs

Each capsule of TruBiotics contains 3 billion cells of:
Bifidobacterium lactis (BB-12®)*

Lactobacillus reuteri (RC-14®)*

Lactobacillus rhamnosus (GR-1®)*


*BB-12, RC-14, GR-1 are registered trademarks of Chr Hansen A/S.

Yes, the specific blend of Bifidobacterium lactis (BB-12), Lactobacillus Reuteri (RC-14) and Lactobacillus rhamnosus (GR-1) is unique to TruBiotics. 

*BB-12, RC-14, GR-1 are registered trademarks of Chr Hansen A/S.

TruBiotics Women’s assures 3 billion live colony-forming units (CFUs) are in each capsule up to the date of expiration found on the package.  Probiotics are live microorganisms and should be alive at the time of consumption. To ensure you know you’re getting the labeled amount of bacteria, TruBiotics™ lists the live bacteria count (colony-forming units, or CFUs) at the time of product expiration rather than at the time of manufacture

TruBiotics Women’s Vegetarian Capsules do not contain milk or any dairy.

No, TruBiotics Sugar-Free Gummies are gluten-free.

No, TruBiotics Sugar-Free Gummies are gelatin-free.

No, TruBiotics Sugar-Free Gummies do not contain soy.

You can take one capsule daily, any time of day, as directed. It is recommended that you take TruBiotics Women’s Vegetarian Capsules at the same time every day, so it becomes part of your daily health routine.

TruBiotics Women’s Vegetarian Capsules do not need to be refrigerated. TruBiotics Vegetarian Capsules should be stored at room temperature. Avoid excessive heat. It is important to close the vial cap after every use.

TRUBIOTICS KIDS CHEWABLES FAQs

TruBiotics Kids Chewables are specially formulated for children and contain a unique combination of the two most clinically researched probiotic strains in the world to support digestive and immune heath for children.*

Each chewable contains a minimum of 6 billion colony forming units of Bifido animalis BB-12 and Lactobacillus Rhamnosus GG.

TruBiotics assures 6 billon colony forming units (CFUs) of a proprietary blend of two live probiotic strains are in each chewable up to the date of expiration found on the package. Probiotics are beneficial microorganisms and should be alive at the time of consumption. To ensure you know you’re getting the labeled amount of beneficial bacteria, TruBiotics lists the bacteria count (colony forming units, or CFUs) at the time of product expiration rather than at time of manufacture.

Yes, TruBiotics Kids Chewables are safe and intended to be given to your child every day if you want to do more for their health every day by supporting their digestive and immune health.*

There is no specific time frame as to when TruBiotics will begin to work for your child. Please keep in mind that TruBiotics is a probiotic supplement. TruBiotics works with your body to help support a healthy digestive tract and immune system.* It is recommended to complete the full regimen of 30 chewables to establish the immune and digestive health benefits* and to then continue supplementation to maintain these benefits.

Turn cap on bottle to left to open. Remove tamper seal and cotton and discard. Remember to replace and secure lid to ensure freshness.

TruBiotics Kids Chewables do not need to be refrigerated. They should be stored at room temperature. Avoid excessive heat. It is important to close the cap after every use.

TruBiotics Kids Chewables are sugar-free. TruBiotics Kids Chewables contain Xylitol, a sugar alcohol, and Stevia which is a natural sweetener derived from the Stevia rebaudiana plant.

TruBiotics Kids Chewables do not contain milk or any dairy.

No, TruBiotics Kids Chewables are gluten-free.

No, TruBiotics Kids Chewables are gelatin-free.

No, TruBiotics Kids Chewables do not contain soy.

TruBiotics Kids Chewables do not contain peanuts or any tree nuts.

TRUBIOTICS BABY SOOTHING PROBIOTIC DROPS FAQs

**AS OF AUGUST 2023 THIS PRODUCT WILL BE DISCONTINUED**

Each dose of TruBiotics Baby Drops contains 3 billion cells of Bifidobacterium animalis subspecies lactis BB-12.

TruBiotics Baby Drops assures 3.0 billon colony forming units (CFUs) are in each dose up to the date of expiration found on the package. Probiotics are beneficial microorganisms and should be alive at the time of consumption. To ensure you know you’re getting the labeled amount of beneficial bacteria, TruBiotics lists the bacteria count (colony forming units, or CFUs) at the time of product expiration rather than at time of manufacture.

TruBiotics Baby Drops are specially formulated for newborns 0 and above and contain a the most documented Bifidobacterium in the world studied in infants to support their digestive and immune health.*

As with most probiotic drops, product settling occurs naturally. Before each use, shake vigorously for 10 seconds or until you see the product is well-mixed. Close properly after each use. Store product at room temperature. Avoid excessive heat. Once opened, use within 60 days.

Each dose of TruBiotics Baby Drops is .27ml. This is clearly marked on the easy-to-use dropper provided.

Provide one serving daily. Before each use, shake vigorously for 10 seconds or until you see the product is well-mixed, as settling occurs naturally. Fill dropper to solid line and dispense directly into baby’s mouth or bottle. Replace dropper in bottle (do not wash) and twist to close. Once opened, use within 60 days. Can be provided to baby at any time of day, however on an empty stomach or before feeding would be best.

There is no specific time frame as to when TruBiotics will begin to work for your baby. Please keep in mind that TruBiotics is a probiotic supplement. TruBiotics works with your body to help support a healthy digestive tract and immune system.* It is recommended to complete the full regimen over 28 days to establish the immune and digestive health benefits* and to then continue supplementation to maintain these benefits.

Yes, TruBiotics Baby Drops are safe and intended to be given to children every day if you want to do more for their health every day by supporting their digestive and immune health.*

Yes, you can administer TruBiotics Baby Drops either before nursing directly in baby’s mouth, or you can add a dose of the probiotic drops to expressed breastmilk in a bottle just before feeding baby.

Twist cap to the left to open and replace cap with the dropper provided inside the carton. Insert dropper and twist to the right to tighten and close the bottle. It is important to close the cap after every use.

TruBiotics Baby Drops do not need to be refrigerated. They should be stored at room temperature. Avoid excessive heat. It is important to close the cap after every use.

TruBiotics Baby Drops do not contain milk or any dairy.

No, TruBiotics Baby Drops are gluten-free.

No, TruBiotics Baby Drops are gelatin-free.

No, TruBiotics Baby Drops not do not contain soy.

No, TruBiotics Baby Drops are sugar-free.

There is 1 mg of sodium in one serving.

Yes.

Yes.

Yes.

Experience the Tru Power of Two

*This statement has not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

BB-12 and LA-5 are registered trademarks of Chr. Hansen.